Business Systems Analyst II

Bachelor’s Degree or equivalent experience
2-4+ years of business analyst experience or work in related field
Knowledge of SDLC and how it pertains to software releases
Experience in direct support of business organizations
Analytic and logical thinking
Strong interpersonal, written and verbal communication skills
Must work well in a team environment
Must be able to learn independently
Knowledge of flow charts including both business and system flows and of programming logic and code
MS Office and knowledge of diagraming tools such as Visio, draw.io and Gliffy

Prepare for elicitation of requirements, identify the right questions to ask and pinpoint where requirements are lacking and may require additional investigation.
Actively listen during meetings and create an environment where stakeholders will engage and contribute.
Effectively manage stakeholder expectations, build consensus, and navigate complex situations.
Propose solutions to problems and considers timeliness, effectiveness, and practicality in addressing customer needs.
Accurately capture feedback and facilitate discussions which result in detailed requirements documentation.
Present complex information in a clear and concise manner verbally and written.
Evaluate information and make sound judgements based on data and analysis.
Create current state functional diagrams.
Produce meeting minutes to keep record of discussions and decisions made, as well as action items to keep the project moving forward.
Create solution design documentation to carry out the system modifications and elicit approvals from IT Management and stakeholders.
Produce status updates to IT Management and stakeholders including timelines and upcoming activities.
Value internal and external customers and responds to their needs as they arise.
Create operational flow charts to help stakeholders and development teams understand the pieces of the system involved in the proposed change or modification.