Business System Analyst

Business System Analyst

Requirements

• BA/BS degree and 0-2 years’ relevant experience OR equivalent combination of education and experience
• Experience with and knowledge of: Microsoft Office, including Word, Excel, PowerPoint, Access and Outlook
• Experience in delivering high caliber soft skills including time management, interpersonal skills and customer service
• Accuracy and attention to detail in work is a must; as is the ability to set priorities and handle multiple deadlines

Responsibilities

• Provides Business Systems Analysis support within a defined business or process area.
• Works with supported stakeholders to understand high-level business objectives, processes, priorities and challenges.
• Performs and/or contributes to team efforts to perform process-specific requirements analysis through interviews, document and artifact analysis, development of business process descriptions, and task and workflow analysis.
• Performs detailed process documentation, including system requirements and process flows / use cases.
• Plans initiatives, feasibility studies, cost / benefit analyses and new system design.
• Identifies potential risks and pitfalls, articulating possible resolution strategies.
• Collaborates with internal and external users / clients to elicit business concerns and develop workable solutions.
• Helps with process enhancement feasibility studies and the development of data-supported justification documentation.
• Helps determine impact on existing systems and processes.
• Maintains a strong and collaborative relationship with business and IT colleagues.
• Supports the business in developing and delivering end user training.
• Safeguards and protects business and user needs by verifying functionality, accuracy and completeness against the original requirements.
• Minimizes risk by ensuring requirements are being met before investing further in system development.
• Addresses end user process questions and collaborates with IT colleagues to provide process / system support and ongoing issue analysis / correction.
• Develops progress reports and communicates project status to team and manager.

Preferred Qualifications

No preferred qualifications provided.