Business Strategy Analyst Senior – Claims Omni Channel Analytics
| Company | USAA |
|---|---|
| Location | Tampa, FL, USA, Colorado Springs, CO, USA, Plano, TX, USA, Chesapeake, VA, USA, San Antonio, TX, USA, Phoenix, AZ, USA |
| Salary | $103450 – $186210 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.
- Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.
- Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.
- Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
- Demonstrated experience in project management.
Responsibilities
- Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.
- Continuously refines hypotheses and identifies business questions to explore further.
- Facilitates the integration of the analytic strategy and business strategy.
- Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
- Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
- Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
- Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
- Translates findings into insights for strategy management and execution.
- Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.
- May provide mentorship and on-the-job training to team members.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Preferred Qualifications
- At least 1 – 2 years of P&C Claims experience and/or proven experience in a technical/analytical role.
- Strong leadership and problem-solving skills with a proactive, results-driven mindset.
- Strong communication skills and experience articulating data strategy to executive leadership.
- Strong project management skills with ability to effectively lead cross-functional teams.
- Experience working with various stakeholders to develop, document, and refine technical requirements.
- Experience partnering and managing relationships with IT teams; collaborating with technical teams to translate business requirements into actionable work items.