Business Solutions Lead
| Company | Broadridge |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- College Diploma or University Degree, preferably in a Business and/or Computer/Software related discipline
- 5+ years in a business analyst, business subject matter expert type role
- 2+ years in a Business Solutions Specialist (BSS) role
- Experience in the financial services sector. Knowledge of Term Deposits, Mutual Funds (record keeping or distribution), Equities, ETF, etc.
- Financial industry knowledge including regulators and regulations (IIROC, MFDA, OSFI, FATCA, AML, CASL, etc.)
- Familiarity with Financial industry business data domains (CIF, Product, Finance, etc.)
- Knowledge of project management methodologies and SDLC
- Strong analytical and critical thinking skills
- Excellent facilitation, written and verbal communication skills
- A proactive, “service-first” attitude combined with superior interpersonal and presentation skills
- Ability to work independently on projects with tight deadlines and minimal supervision
- Fully bilingual (French / English verbal and written) would be an asset
Responsibilities
- Be the primary business requirements point of contact with clients to interface with Broadridge
- Understand the business process requirements of our clients and help translate them into future state processes and support or prepare Business Requirement Document (BRD)
- Document and analyze the required information and data to understand and support the business processes
- Contribute to and ensure all project planning and internal requirements/steps are accounted for and actioned appropriately in the Project Plans.
- Oversee the clients’ business requirements throughout the SDLC
- Strong familiarity with technical integration patterns, Broadridge’s API definitions and business usage
- Leading System Requirement Document (SRD) walkthroughs with clients, Broadridge’s architecture and development teams
- Liaise as required with client vendors in support of technical integration
- Facilitate knowledge sharing, training sessions, sales support to clients and potential stakeholders
- Support clients during the software configuration process to meet their business needs
- Travel may be required at client locations
- Other duties as assigned by Management
Preferred Qualifications
- Any investment industry related certifications that pertain to investments and/or registered product management would be considered an asset
- Experience with portfolio management is a definite asset