Business Solutions Analyst
| Company | Palo Alto Networks |
|---|---|
| Location | Santa Clara, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- Must be in SF bay area to be onsite
- Demonstrated understanding of AI/ML concepts and their application in business solutions, with an ability to identify opportunities for AI-driven enhancements within CPQ or related sales processes.
- Hands-on experience delivering at least one project with an AI/ML component, from initial business case and requirements gathering through to collaboration on development and user acceptance testing.
- Minimum 5+ years of experience working as a Business Analyst or in a related field
- Bachelor’s Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience – Master’s degree preferred
- Knowledge and experience with Salesforce CPQ is a must.
- Data analysis and visualization skills is required
- Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases)
- Outstanding written and verbal communication skills
- Analytical thinking and problem-solving skills
- A proactive, self starter with a results-driven attitude and an ability to thrive in a fast-paced environment.
Responsibilities
- Proactively analyze sales and quoting processes to champion opportunities for AI-driven enhancements, and collaborate with data science teams to translate business needs into functional requirements for features like guided selling or price optimization.
- Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review
- Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects
- Work closely with product managers, architects, developers, and other IT teams to design and validate technology solutions that meet business requirements and align with architectural standards
- Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements – where applicable, work with QA/QE to automate test cases for regression testing
- Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards
- Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases
- Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle
- Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value.
Preferred Qualifications
- Knowledge of the Q2C (quote to cash) process is preferred
- Extensive experience working with cross-functional teams in a high technology company