Business Process Analyst

5+ years experience across either product management, operations, and/or program management, with a strong focus on tools and systems
Experience using Airtable is mandatory for this role
Understanding of product development lifecycles, including ideation, design, development, testing, and deployment
Experience working closely with multidisciplinary teams and various leadership levels to ensure that solutions align with all department needs
Experience working with IT procurement teams, finance, and vendors as part of the overall tools management process

Build and enhance the suite of planning and operational tools used by the team to drive efficiency, execution, and decision-making across teams
Identify gaps in existing solutions and propose tools to improve operational workflows within the Seller Experience organization
Design and implement automation to reduce manual work, enhance reporting, and streamline operational processes
Stay ahead of industry trends to introduce innovative tools and automation that drive efficiency and visibility
Lead the operationalization of recurring meetings (planning, coordination, data management)
Manage recognition awards program and identify opportunities for improvement
Drive consistent messaging about important meetings and touchpoints to Seller Experience Organization
Create compelling and contextually appropriate presentations and videos for audiences inside and outside the organization
Partner with engineering, product, people team, operations, and finance partners to align tools with needs
Evangelize tools across the organization, ensuring high adoption rates through training, enablement, and ongoing support
Identify opportunities for process improvement and change

No preferred qualifications provided.