Business Ops Specialist
| Company | Essity |
|---|---|
| Location | Appleton, WI, USA, Philadelphia, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree required
- 2+ years of experience working in business analyst or digital development
- Capability to perform business tool configuration – technical acumen to become super user for tools
- Commercial knowledge with demonstrated customer focus
- Leadership skills, able to drive focus and achievement
- Communication skills able to work in complex teams, cross-functionally and cross-geography
- Up to 15% travel
Responsibilities
- Ensure robust Content Management and Governance is performed at all times to ensure a consistently excellent user experience across all tools in portfolio
- Maintain and govern business tool configuration and interfaces as required for tool portfolio
- Upload and publish required content for front facing tools meeting business and customer needs
- Monitor and report on content consumption KPIs
- Govern content quality – ensure old / non-utilized content is regularly reviewed and removed with content owners
- Deliver user support as required for global scale and reach and high user satisfaction
Preferred Qualifications
-
No preferred qualifications provided.