Business Operations – Staff

Business Operations – Staff

Requirements

• Master’s degree in Business Administration, Engineering, Finance, Marketing, or related field.
• 4+ years of experience with ERP, CRM (e.g., Sales Force), business analytics (e.g., Tableau), Microsoft Suite, or related systems/applications.
• 3+ years of experience working in a large matrixed organization.
• 2+ years of relevant technology industry experience.
• 1+ years in a leadership role with direct reports (only applies to positions with direct reports).
• 1+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

Responsibilities

• Provides comprehensive operational support for business unit strategy and initiatives based on advanced knowledge of relevant business systems, processes, products, and procedures and suggests improvements to increase efficiencies.
• Presents and communicates on systems enhancements, products, processes, and metrics.
• Executes customer setup activities, including inputting customer information and contract executions, and ensures timely delivery of key materials and information to customers.
• Flow price quotation to customers, contribute to deal discussions, issue pricing book for customers, and resolve pricing execution issues.
• Monitors and reports on market or KPIs against department goals. Helps manage overall customer opportunity and forecast.
• Manage and maintain regional databases to create efficiency and ensure security.
• Builds, maintains, and communicates demand plans and statements to support product or customer requirements. Monitors supply and demand to identify issues and reviews gaps or discrepancies with stakeholders.
• Sources, validates, and communicates market research to report on sell in/sell through trends, value chain, and market shares.
• Contributes to and updates large plans based on an advanced understanding of program/product metrics (e.g., forecasts, budgets, demands, KPIs).
• Monitors, collects, analyzes, and reports on key metrics across multiple tools or systems to contribute to forecasting processes and understand demand.
• Leads the gathering, integrating, and interpreting of information across a variety of sources and identifies fundamental patterns/trends.
• Collaborates with individuals across functions and with partners to integrate projects and/or ensure changes work with other components of a specific project.
• Acts as a liaison across teams to communicate status and information about impending obstacles or changes.
• Manages team project priorities, deadlines, and deliverables for small to mid-sized projects.
• Re-scopes projects, identifies resources, delegates work, and reviews the work of team members in order to address changing timelines or priorities.

Preferred Qualifications

• Master’s degree in Business Administration, Engineering, Finance, Marketing, or related field.
• 4+ years of experience with ERP, CRM (e.g., Sales Force), business analytics (e.g., Tableau), Microsoft Suite, or related systems/applications.
• 3+ years of experience working in a large matrixed organization.
• 2+ years of relevant technology industry experience.
• 1+ years in a leadership role with direct reports (only applies to positions with direct reports).
• 1+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).