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Business Operations Specialist

Business Operations Specialist

CompanyCACI
LocationOklahoma City, OK, USA
Salary$39400 – $69500
TypeFull-Time
DegreesAssociate’s
Experience LevelEntry Level/New Grad

Requirements

  • Work experience in a customer service role at a large complex business setting.
  • Communication skills, both written and verbal.
  • Must have a strong sense of customer service.
  • Must have exceptional active listening skills.
  • Time management and organizational skills.
  • Adaptability and flexibility.
  • Ability to make quick decisions independently.
  • Strong attention to detail.

Responsibilities

  • Emulate exceptional customer service in all aspects of the position.
  • Respond to employee requests professionally and respectfully.
  • Understand sensitivity and confidentiality of issues.
  • Research and interpret company policies and procedures.
  • Provide education and guidance where necessary.

Preferred Qualifications

  • Associate Degree or equivalent work experience.
  • Experience using Workday.
  • Experience utilizing ServiceNow.