Business Operations Manager - Program Management

Business Operations Manager – Program Management

3+ years in Program or Project Management experience
Experience in management consulting or similar in change management, business operations
Strong experience in building program structures and rolling out best practices
Highly organized & detail-oriented – able to track multiple moving parts without missing deadlines
Ability to Strong meeting facilitation skills – ability to drive efficiency and ensure clear action items
Expertise in program management tools – experience with Smartsheets, Tableau, Power BI, HubSpot (or similar)
Experience in developing SOPs, defining approval processes, and improving workflows
Quick learner with a generalist mindset – able to adapt quickly to new technical or business challenges
Self starter with strong comfort and ability to dive into any problem and leave no stone unturned

Lead end-to-end program management for large-scale technology and research initiatives, ensuring smooth execution and stakeholder alignment
Develop, maintain, and optimize program and project plans, keeping teams accountable and tracking deliverables
Own and improve meeting structures, ensuring clear action items and follow-ups. Create and manage program documentation reporting to keep leadership informed on project progress and risks
Building and maintaining dashboards that track key performance indicators (KPIs) and Objectives and Key Results (OKRs)
Identify gaps in execution, coordination, and risk management and implement best practices
Introduce scalable, structured workflows to improve efficiency across multiple teams
Implement SOPs and approval processes, ensuring seamless execution of projects
Establish a centralized system for tracking project status, approvals, and budgets