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Business Operations Manager – Marketing
| Company | Ramp |
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| Location | New York, NY, USA |
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| Salary | $109400 – $187100 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Strong attention to detail
- Exceptional written and verbal communication skills, with the ability to present complex findings clearly
- Experience managing complex projects across stakeholders with different incentives
- Strong systems thinking and understanding of bottlenecks
- Ability to go from operating at the organization-wide level to diving deep and getting close to the ground
- An understanding of the importance of building strong cross-functional working relationships and ability to do so
- An ambitious self-starter who’s scrappy, eager to learn, and excited about working in a fast-paced environment with fresh challenges and changing priorities
- Self-motivated and able to work independently, with a strong sense of ownership and accountability
- Ability to collaborate effectively with cross-functional teams and adapt quickly to changing business needs
- We expect most candidates to have 3-5 years of working experience but care more about the quality of your work and ideas
Responsibilities
- Facilitate strategic planning and coordination of Marketing efforts to ensure projects meet established goals and KPIs
- Create systems (both automated and manual) and playbooks to make our teams more efficient
- Oversee the planning and execution of key marketing initiatives, ensuring timely delivery, clear performance metrics, and cross-team collaboration
- Monitor and evaluate Marketing performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps
- Evaluate, implement, and drive adoption of tooling in partnership with our Business System and Growth Platform teams to enable more teams to automate and self-serve across the Marketing Organization
- Collaborate with our Data, Business Systems, and Strategic Finance teams to track campaign performance and attribution to identify winners and drive any efforts necessary to double down on those strategies
- Foster a culture of experimentation, automation, collaboration, and continuous improvement
Preferred Qualifications
- Experience in high-growth startups
- Experience in Marketing Operations or Biz Ops
- Excellent analytical skills, including wrangling data on your own across applications in both spreadsheets and SQL
