Business Operations Manager

Bachelor’s degree required
Over 5 years of experience managing budgets and operations in a federated environment
Strong project management skills
Foundational knowledge of Information Security, Privacy and/or Risk Management
Familiarity with security industry standard frameworks, including NIST CSF
Effective communication in large groups
Strong influencing skills across brands
Strong written communication skills
Solid understanding of the department and able to connect the dots towards the wider business
Able to identify gaps and issues within multiple processes and able to propose proper solutions
Demonstrated ability with time management skills with ability to handle multiple priorities
Highly motivated and committed, with a strong focus on work quality and attention to detail.

Drive programs to completion by defining and communicating detailed roadmaps for execution and establishing clear metrics, such as KPIs, for success
Effectively communicate progress to stakeholders during program execution and escalate issues when necessary to ensure timely resolution
Perform analyses on end-to-end processes and activities within the security domain, recommend optimizations, and design processes to close identified gaps in the Booking Holdings Group Security Office
Organize key activities, such as CISO summits and CISO operating committee calls, to connect security teams across brands, ensuring that agendas are relevant, participants are correctly identified, and logistics are appropriately managed
Establish and maintain communication channels with all relevant stakeholders, including CISOs, GIA, BHI R&C, and others
Own the budget management process for BHI Security, ensuring effective governance, collaborating with support functions like FPA and Procurement, and driving process improvements while producing actionable reporting.