Business & Marketing Operations Manager

BA/BS degree in a related field ie data or statistics, or proven numerical competence.
3-5 years of relevant experience, preferably in business operations or other related project-management field
3-5 years of experience with cross-functional stakeholder management
Experience with Marketo and SFDC or other CRM data
Highly analytical and strong quantitative skills, and a deep intellectual curiosity
Experience establishing, implementing, tracking and reporting on sales KPIs and success metrics
Demonstrated ability to develop business reports that help a professional services organization operate smoothly, with views that will meet the needs of other business partners (Finance, Sales Operations, etc.)
Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions.
Ability to work under pressure in a fast-paced, dynamic environment where change is a constant.
Experience with SFDC or other CRM data
Experience working in a matrixed business

Collaborate with Marketing and Sales Leadership to develop and execute strategies that drive revenue growth.
Serve as a critical partner in strategic and tactical cross-functional planning as part of the Global Business Operations team.
Lead key initiatives by structuring work plans, synthesizing data, conducting analyses, and developing actionable recommendations.
Design and implement an ROI framework for core marketing initiatives, ensuring consistent tracking and measurement of impact.
Partner with Marketing to optimize the demand generation process, owning workflow management and ongoing reporting.
Project manage key initiatives within the go-to-market function and other business areas as needed.
Develop and manage strategic reporting and presentations for the Senior Leadership Team.
Oversee monthly metrics reporting, working closely with Sales Operations to track key performance indicators against annual, quarterly, and monthly targets by region.
Conduct ongoing competitive and market analysis to assess industry trends and evolving client needs.