Business Interlock Learning Lead/Manager – Resources/Utilities Industry
| Company | Accenture |
|---|---|
| Location | Washington, USA, California, USA, Washington, DC, USA, Minnesota, USA, Colorado, USA, Union City, NJ, USA, Hartford, CT, USA, Maryland, USA, Illinois, USA |
| Salary | $87400 – $224600 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- Minimum of 5 years of experience in Learning Advisory
- Minimum of 5 years in Program Design
- Minimum of 2 years of Vendor Management experience
- Ability to travel on a weekly basis
Responsibilities
- Develop future-fit learning strategies grounded in business priorities, workforce trends, and the evolving skills landscape.
- Design learning pathways that guide learners across proficiency levels, supported by modern frameworks, digital ecosystems, and on-demand technologies.
- Proactively engage with business stakeholders to understand strategic priorities, pain points, and emerging capability needs.
- Translate business drivers into bold learning solutions by recommending the most impactful learning architectures, modalities, and experiences.
- Curate and integrate learning assets from internal and external sources to build dynamic, role-based learning ecosystems.
- Actively manage learning strategy to operations work aligning with client priorities, adjusting when necessary, and working with lead clients and learning operations teams.
- Generate and negotiate multiple solution pathways, tailoring the approach to learner needs, tech readiness, and business goals.
- Partner with clients and business sponsors to map out 30/60/90-day learning demand, scope, and timelines with agility and foresight.
- Manage resource allocations and staffing projections, ensuring the right capabilities are in place to deliver at speed and scale.
- Continuously assess the development pipeline, balancing capacity with innovation potential.
- Act as a trusted advisor and strategic partner, helping stakeholders navigate complexity and align learning with organizational outcomes.
- Guide clients through the design-to-deploy journey, building consensus, addressing friction points, and unlocking new value.
- Use data storytelling to enable decision-making, highlight performance trends, and advocate for ongoing investment in learning.
- Partner with the Lead on goals, deliverables, timelines and dependencies to execute projects (e.g. staffing, onboarding, team engagement) across the full lifecycle—design, build, deploy, measure.
- Define KPIs tied to business outcomes and develop robust evaluation frameworks that assess learning impact using behavioral, qualitative, and quantitative data.
- Champion lean operating models that emphasize continuous improvement, reusability, and intelligent automation.
Preferred Qualifications
- Resources/Utilities Industry experience
- Experience with AI in learning, immersive tech, or enterprise learning systems
- Bachelor’s degree in Instructional Design, Learning Sciences, Organizational Psychology, or a related field (Master’s preferred)
- Exposure to learning analytics, behavior change theory, and adaptive learning technologies
- Strong track record leading cross-functional teams and managing large-scale learning portfolios
- Deep understanding of learning ecosystems, digital platforms, and measurement methodologies
- Familiarity with accessibility best practices and inclusive design
- Excellent communicator and relationship-builder across all levels