Business Insurance Sr. Marketing Specialist
Company | Marsh & McLennan |
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Location | Lexington, KY, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- 7 + years of prior experience in a Business Insurance Account Manager role, including marketing and placement support.
- Property Casualty Resident’s License Required
- Intermediate to advanced proficiency in Microsoft Office products (Outlook, Word, PowerPoint) and advanced proficiency in Excel.
- Strong listening, verbal, and written communication skills, along with excellent customer service abilities.
- Acute attention to detail, a sense of urgency, and strong problem-solving skills.
- Ability to work collaboratively as a team member to achieve profit center and overall company goals.
- Solid negotiation skills, with a strong awareness of attitudes, tone, and timing.
- Advanced prioritization and organizational skills.
- Established relationships with carriers.
- In-depth industry and product knowledge.
- Experience with Agency Management Systems (AMS) such as Sagitta, ImageRight, AMS 360, EPIC, or Indio.
- Advanced understanding of tools such as Reference Connect, Loss Forecaster, CAT Modeling, and Mod Master.
Responsibilities
- Collaborate closely with production teams to develop placement solutions that meet the needs of large or complex business insurance accounts.
- Conduct monthly meetings with producers and account managers to review upcoming renewals and formulate marketing/renewal strategies.
- Request and prepare new business and renewal applications, including necessary supplements, for submission to carriers.
- Enter relevant rating information into automated processing systems and quote new business as directed.
- Maintain strong working relationships with authorized carriers, acting as a liaison to select carriers, meeting with carrier representatives as needed, and communicating carrier information related to pricing and products.
- Stay informed on marketing trends, new coverage developments, and carrier information, and disseminate this knowledge as needed.
- Support authorized carrier directives and guidelines.
- Assist Client Team(s) with complete and accurate data entry into the Agency Management System as needed.
- Provide backup support to production teams, assisting in managing workloads and workflows when necessary.
- Maintain established service and quality standards.
- Document files in accordance with company guidelines.
- Execute surplus lines filings as necessary.
- Deliver on the requirements communicated by the Client Team, including proposals, coverage comparisons, client marketing summaries, and benchmarking.
Preferred Qualifications
- Associate’s or Bachelor’s Degree preferred.
- Desired experience in commercial rating.
- Advanced designations (CPCU, CIC, AU, ARM, CRM) are a plus.