Business Development Representative Leadership Program

Recent graduate (within the past 2 years) with exceptional academic performance
Previous internship, extra-curricular, or work experience in customer-facing roles
Demonstrated leadership potential and analytical capabilities
Excellence in written and verbal communication
Strong problem-solving skills and ability to adapt quickly

Serve as the primary point of contact for SMB inbound inquiries.
Provide an exceptional customer experience as the first face of Scribe.
Educate prospects on Scribe’s AI product to solve real world business problems.
Generate qualified sales pipeline for Account Executives.
Bring in paying customers and closing revenue.
Contribute to the optimization of our inbound funnel.
Lead one-to-many and one-to-one engagements with customers such as webinars, kick off calls, enablement sessions, and business reviews.
Conduct outreach to and interview existing Scribe Power Users.
Define and develop critical assets and playbooks to support the post-sales customer engagement motion.
Develop and implement best practices and conduct experiments to uncover innovative approaches.
Collaborate with cross-functional teams (Support, Marketing, Billing, Ops, and Product) to enhance the overall customer experience.
Ruthlessly focus on accelerating the impact you and teammates can have in supporting SMB customers.

You love working with customers, prospects, and building relationships.
You’re naturally curious and eager to learn multiple aspects of the business.
You have a passion for technology and take pride in your ability to explain technical concepts to various audiences.
You are organized and self-motivated to hit goals, and are not overwhelmed by aggressive targets.
Unknowns and change inspire you, and you are excited about building processes alongside a scrappy team.
You aspire to be world-class in your craft and you want to be surrounded by others who are sprinting towards that goal.