Business Analyst I

Business Analyst I

Requirements

• Excellent communications skills (written and verbal)
• Process-driven and highly organized
• Attention to detail and organization skills are critical
• <2 years of office management experience required

Responsibilities

• Performs detailed analyses of business processes and provides an interface between traditional IT support organizations and functional requirement definitions
• Develops both technical and business documentation for internal and external requirements
• Supports senior management with both business and technical tasks through research, fact finding and understanding of the business processes within the organization
• Assist government RM Team with contractual requirements, market research, and funding setup/requests
• Execute the management of up to 1800 government personal electronic devices and associated accounts
• Manage Defense Information Systems Agency Storefront accounts for mobile user
• Create, manage, edit, and deactivate DSF CJONs as necessary
• Manage and maintain Apple Business Manager
• Fulfill account modifications ensuring proper equipment and services
• Collect and post monthly billing and usage reports, or provide as requested
• Coordinate with POCs regarding changes required for PEDs, billing concerns, or overages
• Routinely audit Verizon accounts and provide recommendations to POCs and RM Team
• Coordinate new Standard Operating Procedures for iPhone users
• Support realignment efforts with the transition of communication contracts and reorganization of lines

Preferred Qualifications

• DoD/Army experience preferred
• Highly motivated, friendly and approachable, great collaboration skills