Business Analyst
| Company | American International Group |
|---|---|
| Location | Parsippany-Troy Hills, NJ, USA |
| Salary | $75000 – $90000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Analytical and organized
- Ability to work with minimal supervision
- Good interpersonal, communication and computer skills
- Comfortable with a dynamic environment that has continuously changing priorities
- Adept problem solver
Responsibilities
- Assistance with and coordination of testing and rollouts of new underwriting systems products and enhancements
- Manage and perform User Acceptance Testing, create test case scenarios, document test case results/defects with details
- Manage production bugs and escalation to IT and management teams
- Work with ticket tracking system
- Analyze and resolve data quality issues
- Support relationship between the underwriters, agents and IT developers
- Assist with document requirements that will be presented to IT for development
- Support help desk emails for internal and external users by triaging underwriting system issues for an online insurance Portal
- Ad hoc reporting as requested including data validation
Preferred Qualifications
- Bachelor’s Degree preferred
- 2+ years of experience in Insurance, Project Management and/or IT fields
- Fundamental understanding of the insurance process, life cycle and lexicon
- Proficiency of Microsoft Office products preferred