Business Analyst

3+ years of experience in an IT organization in a project management or business analyst role.
Experience in project and task management, preferably within the Jira/Confluence ecosystem.
Experience in application lifecycle management, including requirements definition, onboarding, maintenance, and training.
A college degree in Business Administration, Information Technology, and Computer Science is preferred by not required.
Project management certifications such as PMP similar is preferred but not required.

Collaborate with business stakeholders to understand and document their requirements.
Evaluate existing business processes and identify opportunities for improvement.
Work with stakeholders to define and document business processes.
Develop and propose technology solutions to address business needs.
Collaborate with architects and developers to create functional specifications.
Analyze and interpret data to provide insights into business performance.
Develop reports and dashboards to support decision-making.
Assist in project planning and management, ensuring timely delivery of solutions.
Work closely with project teams to monitor progress and resolve issues.
Communicate effectively with both technical and non-technical stakeholders.
Prepare and deliver presentations to convey complex information in a clear manner.
Define test cases and participate in testing activities to ensure solution quality.
Validate that delivered solutions meet business requirements.
Create and maintain documentation, including business requirements, process flows, and user manuals.

A college degree in Business Administration, Information Technology, and Computer Science is preferred by not required.
Project management certifications such as PMP similar is preferred but not required.