Builder Sales Scheduler
Company | Armstrong Group |
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Location | Cranberry Twp, PA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Associate’s |
Experience Level | Junior |
Requirements
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- 1–2 years of experience in customer service, scheduling, or administrative coordination (homebuilding or technology industries a plus)
- Strong organizational and time management skills
- Excellent phone communication and interpersonal skills
- Ability to thrive in a fast-paced, deadline-driven environment
Responsibilities
- Receive and process incoming sales leads from builder partners daily.
- Contact homeowners within the designated timeframes required by each builder to maintain program compliance and satisfaction.
- Schedule appointments for Guardian Sales Representatives to meet with homeowners and review available technology options.
- Maintain accurate records of all lead activity, contact attempts, appointment confirmations, and outcomes in internal systems.
- Communicate clearly with Sales Representatives and Managers to ensure they are prepared for scheduled meetings and have the necessary information.
- Collaborate with builder account managers to understand unique scheduling requirements and builder-specific protocols.
- Provide outstanding customer service and professionalism in all homeowner and builder interactions.
Preferred Qualifications
- Associate or bachelor’s degree preferred
- Experience in homebuilding or technology industries a plus