Brand Protection Advisor / Food Safety and Guest Experience
| Company | Ecolab |
|---|---|
| Location | Montreal, QC, Canada, Quebec City, QC, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- High school diploma and 2 years of hospitality industry-related experience
- Bilingual with strong skills in written and oral communication in French and English
- Willingness to work occasional evenings, weekends, and overtime as business needs dictate
- Willingness to complete operational assessments within nursing homes, assisted living, and senior living facilities by interacting with staff and residents while adhering to HIPPA (Health Insurance Portability and Accountability Act) guidelines
- Proficient in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook
- Access to a reliable personal vehicle for regular business use
- A valid driver’s license and an acceptable Motor Vehicle Record
- Must be able to travel to the US for training/meetings
- No Immigration Sponsorship available
Responsibilities
- Conduct food safety, brand standard and workplace health and safety evaluations at customer locations using a foundation of consulting, coaching, and training to achieve guest protection and satisfaction
- Provide effective customer communication and develop strong relationships
- Partner with Account Management teams and other divisions within Ecolab to solve customer challenges
- Complete a budgeted number of audits each week that creates a high level of customer satisfaction
- Access and utilize key industry leading food safety practices and continual, active monitoring of health inspection information
- Utilize Customer Relationship Management (CRM) technology to ensure efficient planning as well as a tablet to perform essential job functions
- Support the growth initiatives of our company and our customers
Preferred Qualifications
- Bachelor’s degree or post secondary diploma in culinary, hospitality or business field
- NEHA CP-FS, Registered Environmental Health Specialist or Registered Sanitarian credentials
- Experience in food safety and brand standards evaluations
- Teaching or coaching experience in a food related field
- Relationship management capability and advanced consulting skills
- Ability to work well under pressure, juggle tasks and work efficiently against deadlines
- Strong planning and organizational skills and high attention to detail
- Ability to work effectively without supervision, showing initiative, good judgment and superior decision-making and problem-solving skills