Branch Manager I

Branch Manager I

Requirements

• High School Diploma or GED
• 5 to 7 years of relevant work experience
• Two years’ experience in the financial industry with a preference for Credit Unions
• Three years’ experience in Leadership
• Demonstrates leadership through skillful and effective written and oral communication
• Solid interpersonal, decision making and supervisory abilities
• Excellent oral and written communication skills

Responsibilities

• Develops and Implements Sales Strategies, Manages the Branch Sales Team, and Ensures Achievement of Sales Targets
• Ensures Delivery of High-Quality Member Service in All Aspects of Sales and Operational Activities
• Tracks and Assesses Sales Performance, Communicating Results to Employees
• Supports Retail Branch Sales Goals by Personally Demonstrating the Selling of Financial Products and Services
• Enhances Branch Effectiveness Through Policy Suggestions, Security Management, and Cross-Selling Credit Union Services
• Manages Branch Financials, Including Controllable Expenses, and Ensures Budget Goals are Met
• Oversees Branch Audits, Coordinates with Accounting and Loan Functions, and Seeks Continuous Operational Improvement
• Maintains Effective, Professional Business Relations with Members, Promptly Resolving Requests, Questions, and Complaints
• Implements Policy and Procedural Changes Within the Branch and Oversees Branch Functions Effectively
• Manages Telemarketing Activities for the Branch, Including Identifying Lists, Scheduling Employees, Summarizing, and Reporting Results

Preferred Qualifications

• Knowledgeable of the branch’s members, demographics, channel usage, trends, and uses data to shift member behaviors