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Branch Manager
Company | PNC Financial Services |
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Location | Jackson, CA, USA |
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Salary | $68640 – $112700 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 3+ years of related experience
- Knowledge of accountability, banking, client counseling, customer experience (CX), customer loyalty, decision making, people management, proactive approach, results-oriented
Responsibilities
- Lead all aspects of branch performance
- Drive revenue and customer loyalty through consultative interactions with clients
- Create a differentiated customer experience in an omni channel environment
- Collaborate with eco-system partners
- Accountable for risk management and compliance
- Build a high performing team through attraction, onboarding, coaching and development of branch team members
- Utilize a branded sales process to achieve sales targets and customer loyalty
- Grow branch revenue through acquisition and share-of-wallet growth
- Drive business banking results through business development and community involvement activities
- Coach to consultative selling to drive results
- Manage and coach to the delivery of a differentiated client experience
- Lead effective problem resolution
- Drive the employee experience through talent acquisition and retention
- Ensure compliance with regulatory guidelines and adherence to established policies and procedures
Preferred Qualifications
- Branch Banking Services
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Sales Management