Branch Manager
| Company | PNC Financial Services |
|---|---|
| Location | Doraville, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3+ years of related experience
- Knowledge of banking
- Client counseling skills
- Customer experience (CX) knowledge
- Customer loyalty understanding
- Decision making skills
- People management skills
- Proactive approach
- Results-oriented mindset
Responsibilities
- Lead all aspects of branch performance
- Drive revenue and customer loyalty through consultative interactions
- Create a differentiated customer experience
- Collaborate with eco-system partners
- Accountable for risk management and compliance
- Build a high performing team through attraction, onboarding, coaching, and development
- Utilize a branded sales process to achieve sales targets
- Grow branch revenue through acquisition and share-of-wallet growth
- Drive business banking results through business development and community involvement
- Coach team to consultative selling
- Manage operational, human capital, reputational and business risk
- Ensure compliance with regulatory guidelines
Preferred Qualifications
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
- Proactive Approach
- Results-Oriented
- Branch Banking Services
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Sales Management