Branch Manager

Leadership experience within field operations and/ or sales.
A background within construction/ engineering, elevator industry experience would be advantageous.
Working experience of safety regulations and compliance.
Enthusiastic and committed to delivering exceptional service regardless of situation.
Being an inspiring leader with an inclusive and collaborative style.
Effective communication and relationship building skills.
A strategic mindset blended with a tactical, hands-on approach.
Proven organizational skills.
Demonstrable experience influencing and leading change.
Strong business & financial acumen.
Analytical mindset with exceptional decision-making capabilities.

Leading by example regarding our Otis Absolutes (Safety, Ethics & Quality) and Leadership Behaviors.
Hiring, motivating, and developing a team of office and field-based employees, creating a high-performing culture; promoting inclusion, engagement & talent development.
Driving financial performance and managing profit & loss, delivering a successful sales strategy to drive business growth and market share.
Acting as first line of escalation for customers to support an end-to-end, seamless customer experience.
Maintaining knowledge of market dynamics, main competitors, and customers’ needs to anticipate industry trends and adapt strategies to maintain a competitive edge.
Building our customer portfolio, creating successful, long-lasting relationships.
Improving efficiencies within all areas, including route optimisation and effective allocation of resources.
Managing transformation initiatives in line with the Operating Unit roadmap.
Collaborating with Delivery Operations to support continuous improvement and the centralization of admin activities to enable increased focus on the customer.