Branch Manager

Branch Manager

Requirements

• Bachelor’s degree or equivalent experience in a financial institution
• Strong math skills, 10-key and keyboarding
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook
• Well-developed smart phone and digital channel skills
• Must have valid driver’s license, satisfactory transportation and adequate insurance coverage
• Must have excellent organizational and analytical skills
• Superior written and oral communication skills
• Prior experience in a supervisory/managerial position
• Previous work in sales or client relations; or prior banking experience

Responsibilities

• Develop strategies to expand the consumer and small business client base
• Create and execute strategies to develop branch staff collectively and individually
• Meet production goals by coaching, motivating, mentoring, and providing feedback to staff
• Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders
• Make out-of-office calls to businesses, community organizations, and referral sources
• Optimize operational effectiveness and profitability to enhance shareholder value
• Communicate clearly with staff and clients verbally, over the phone, and via video chat
• Ensure high level of customer satisfaction through the delivery of excellent service
• Participate and support skill advancement in yourself and others
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
• Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service

Preferred Qualifications

No preferred qualifications provided.