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Branch Manager

Branch Manager

CompanyPNC Financial Services
LocationChicago, IL, USA
Salary$47500 – $117600
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 3+ years of related experience
  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
  • Assessing and effectively managing all of the risks associated with their business objectives and activities
  • Ability to cultivate diverse teams and inclusive workplaces
  • Role models PNC values with transparency and courage
  • Takes action to drive change and innovation that will transform the business
  • Takes personal ownership to deliver results
  • Raises the bar with every talent decision and guides the achievement of all employees and customers

Responsibilities

  • Leading all aspects of branch performance
  • Driving revenue and customer loyalty through consultative interactions with clients
  • Creating a differentiated customer experience in an omni channel environment
  • Collaborating with a broad range of eco-system partners
  • Accountable for risk management and compliance
  • Building a high performing team through the attraction, onboarding, coaching and development of branch team members
  • Utilizing a branded sales process to achieve sales targets and customer loyalty
  • Coaching to consultative selling to drive results and enable customer financial well-being
  • Managing operational, human capital, reputational and business risk

Preferred Qualifications

  • Accountability
  • Banking
  • Client Counseling
  • Customer Experience (CX)
  • Customer Loyalty
  • Decision Making
  • People Management
  • Proactive Approach
  • Results-Oriented
  • Branch Banking Services
  • Digital Awareness
  • Effective Communications
  • Managing Multiple Priorities
  • Sales Management