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Branch Manager
Company | PNC Financial Services |
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Location | Chicago, IL, USA |
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Salary | $47500 – $117600 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 3+ years of related experience
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
- Assessing and effectively managing all of the risks associated with their business objectives and activities
- Ability to cultivate diverse teams and inclusive workplaces
- Role models PNC values with transparency and courage
- Takes action to drive change and innovation that will transform the business
- Takes personal ownership to deliver results
- Raises the bar with every talent decision and guides the achievement of all employees and customers
Responsibilities
- Leading all aspects of branch performance
- Driving revenue and customer loyalty through consultative interactions with clients
- Creating a differentiated customer experience in an omni channel environment
- Collaborating with a broad range of eco-system partners
- Accountable for risk management and compliance
- Building a high performing team through the attraction, onboarding, coaching and development of branch team members
- Utilizing a branded sales process to achieve sales targets and customer loyalty
- Coaching to consultative selling to drive results and enable customer financial well-being
- Managing operational, human capital, reputational and business risk
Preferred Qualifications
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
- Proactive Approach
- Results-Oriented
- Branch Banking Services
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Sales Management