Branch Manager
| Company | PNC Financial Services |
|---|---|
| Location | Plano, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Bilingual Spanish required
- 5+ years of related experience
- At least 2 years of previous supervisory experience
- Foundational understanding of balance sheet and income statement
Responsibilities
- Manages priorities through planning and execution to drive all aspects of branch performance
- Drives revenue and customer loyalty through consultative interactions with clients
- Creates a differentiated customer experience in an omni channel environment
- Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty
- Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households
- Coaches to consultative selling to drive results and enable customer financial well-being
- Leads effective problem resolution, making banking easy for customers
- Responsible for acquiring and retaining talent through effective onboarding, coaching and development
- Ensures compliance with regulatory guidelines and adherence to established policies and procedures
Preferred Qualifications
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
- Proactive Approach
- Results-Oriented
- Branch Banking Services
- Delegation
- Digital Awareness
- Effective Communications
- Sales Management