Branch Manager 2

Bachelor’s degree, or equivalent work experience
One to two years of experience working in a sales, retail management, or banking environment
Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record.

Lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations.
Coach, develop, mentor and train team members.
Utilize effective communication and critical thinking to identify financial resources for customers and fulfill those needs.
Act as leader for customer experience, providing motivation and direction for the team.
Plan and execute customer market share growth at branch level.
Ensure compliance with all banking laws and regulations and require the same of all staff through continuous compliance training.

Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues
Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems
Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques
Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace
Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills
Ability to evaluate and resolve problems and issues with minimal guidance
Demonstrated success in retail sales environment
Working knowledge of employment practices including rewards and recognition, employee development, and change management