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Branch Installation Manager
| Company | The Home Depot |
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| Location | Irvine, CA, USA |
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| Salary | $70000 – $110000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
- 7 years of work experience.
Responsibilities
- Drives results through standardized processes that create a strong customer experience, efficient job management practices, sourcing and onboarding skilled 3rd party labor crews, resolving customer install concerns, and leading an associate install team to meet their installed revenue targets.
- Manages team of installation services managers in HDE, assistant installation managers in HDI warehouse assistants in HDE-HDI, administrative coordinators in HDI, measure techs in HDE-HDI and service coordinators in HDE. Responsible for hiring, training, coaching/mentoring, performance management and termination actions. Ensures site and warehouse safety standards are in compliance with THD, state, and federal regulations.
- Responsible for meeting/exceeding performance standards related to: gross margin, install labor rates, installed revenue, installation cycle time, (Voice Of the Customer) VOC targets, timely post-sale project measurements, concessions, and open services. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
Preferred Qualifications
- Construction/home improvement industry experience.
- Prior experience working with subcontractors.
- 8 years of work experience.
