Branch Collections Specialist
| Company | OneMain Financial |
|---|---|
| Location | Schenectady, NY, USA |
| Salary | $18 – $22 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- HS Diploma/GED
Responsibilities
- Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
- Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
- Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
- Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
Preferred Qualifications
- Collections or Customer Service experience
- Bilingual