Skip to content
Box Office Staff
| Company | AEG |
|---|
| Location | Cleveland, OH, USA |
|---|
| Salary | $15 – $15 |
|---|
| Type | Part-Time |
|---|
| Degrees | |
|---|
| Experience Level | Junior |
|---|
Requirements
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 1+ years of related work experience
- Excellent customer service skills
- Must be able to work independently and in a team setting
- Good communication skills to effectively communicate with customers and co-workers
- Basic Math skills
- Must be responsible and professional
- Effective decision-making skills
- Demonstrated ability to work in a fast-paced environment
- Available to work flexible hours, including nights and weekends
Responsibilities
- Accurately and efficiently processes orders for and collect payments from guests.
- Follow cash handling and inventory procedures to ensure security of assets and inventory.
- Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests.
- Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
- Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
- Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment.
Preferred Qualifications
No preferred qualifications provided.
