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Blood Collection Staff – Customer Service

Blood Collection Staff – Customer Service

CompanyAmerican Red Cross
LocationEllis, KS, USA
Salary$17.5 – $17.5
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • High school diploma or equivalent is required
  • Customer service experience and effective verbal communication skills are required
  • A current, valid driver’s license with a good driving record is required
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
  • Basic computer skills are required. Must be proficient with Microsoft office applications.

Responsibilities

  • Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is
  • Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again
  • Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
  • May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Preferred Qualifications

  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
  • Prior leadership experience