Bizops Engineer II

Experience with Mainframe applications
BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience
Experience with algorithms, data structures, scripting, pipeline management, and software design
Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
Ability to help debug and optimize code and automate routine tasks
Experience in dealing with difficult situations and making decisions with a sense of urgency

Mainframe Clearing application support
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
Maintain services once they are live by measuring and monitoring availability, latency and overall system health
Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices
Practice sustainable incident response and blameless postmortems
Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Work with a global team spread across tech hubs in multiple geographies and time zones