Billing Specialist

Billing Specialist

Requirements

• Associate degree in business or logistics is strongly preferred.
• At least 3 – 5 years of experience in an administrative or logistical support role are required.
• Knowledge of SAP/ Salesforce is recommended.
• Proficiency in the English language, both written and verbal, is required.
• Attention to detail and a high level of accuracy are required.
• Ability to analyze and solve problems effectively.
• Ability to multi-task.

Responsibilities

• Assists revenue recognition in the daily and month end closing processes.
• Processes milestone billing and all external billing portals such as Oracle Textura.
• Processes customer payment applications and working with our Project Management team on specific milestone structures.
• Manages all customer credit note requests, including special pricing agreements and annual bonus structures.
• Evaluates blocked billing items queue by finding a resolution with the Billing Lead in clearing and releasing the accounting documents produced by SAP database for accurate revenue recognition.
• Manages the returns credit process, including researching related documentation and pricing, obtaining approvals, verification of returned products, coordinating returns delivery with the Returns team and Transportation teams.
• Coordinates with AR team to ensure credit notes are processed on time.
• Supports the Accounts Receivables department and the Billing Lead in reconciling receivables with billing items.
• Manages email and Phone inquiries from customers and the service department.
• Other duties as may be required or assigned.

Preferred Qualifications

• Knowledge of logistics and freight forwarders (FedEx, TMS etc.) recommended.
• Order Management and customer service skills.
• German and/or Spanish language skills are a plus.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is strongly preferred.
• Team Collaborator.