Billing Premium Consultant

1+ year Microsoft Excel and Outlook experience.
6+ months Billing experience.
6+ months of customer service experience in a healthcare environment.
Intermediate math skills (add, subtract, multiply, divide, percentages, ratio’s, formulas etc.).
Strong written and verbal communication skills.
Problem solving and teamwork skills.
Must work Hybrid schedule, 3 days in office.

Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients. (30%)
Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution. (30%)
Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances (20%)
Load new rates and specific coding relevant to the group plan and products sold. This set up information is critical for the import process from billing to accounts receivable/payable to ensure accurate and efficient revenue reporting and vendor payments (10%)
Process administrative claims to collect payment for monthly administrative invoices (5%) – Complete projects distributed by management as needed (5%)