Bilingual Licensed Clinical Social Worker

Bilingual Licensed Clinical Social Worker

Requirements

• LCSW, LMFT, or LPCC license issued by the state of California
• Bilingual English/Spanish
• Strong understanding of cultural fluency
• Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
• Strong technical skills and comfort with technology innovation, past experience with CRM databases, Google suite, email, and video conferencing
• You are physically located in or near California

Responsibilities

• Primarily work with and support enrolled individuals who struggle with severe mental illness or substance use disorders
• Use evidence-based approaches to provide short-term interventions and behavioral activation strategies throughout the individual’s participation in ECM
• Use evidence-based approaches to provide intermediary interventions as a bridge to community supports and referrals
• Provide brief crisis intervention techniques and warm hand-offs to local crisis resources as needed
• Seek to listen openly to individuals and meets them where they are – understanding that adopting an “it’s not my fault but it is my problem” attitude in all communication styles and approaches
• Assist with linkage to ongoing behavioral health treatment upon individual’s completion of participation in ECM
• Support ECM team’s caseload to identify and address barriers to care
• Educate individuals on behavioral health conditions to improve health literacy
• Work with individual to identify health/wellness goals and incorporate goals into a shared care plan
• Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews
• Facilitate and ensure recommendations are communicated across health care team
• Track and manage caseloads using electronic medical records
• Consult with ECM team about clinical concerns or questions, provide educational training on behavioral health conditions and treatment

Preferred Qualifications

• A fantastic listener and skilled at “reading people” – able to understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask
• Excellent communication skills
• Takes accountability to resolve a customer’s needs to the best of his/her/their abilities
• Comfortable building relationships with new people
• Zest for problem solving, seeking answers, and thinking outside the box
• Detail-oriented and organized self-starter
• Reliable and comfortable in an ever-changing environment