Bilingual Implementation Business Analyst
| Company | TELUS |
|---|---|
| Location | Montreal, QC, Canada, Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- A degree in administration, computer science, actuarial mathematics, business analysis, or a related field.
- 5+ years of experience in a relevant area, such as pension plan management, workflow management system implementation, or administrative process automation.
- Fluency in both French and English.
- Strong analytical skills with the ability to synthesize complex information, understand, systematize, and communicate technical concepts clearly.
- Proficiency in current computer technologies.
- Excellent interpersonal and communication skills.
- Available to travel as needed.
Responsibilities
- Gather and analyze client requirements for the implementation of our integrated solution.
- Document business and operational needs within the context of implementation and workflow automation.
- Evaluate and map business processes, aligning them with the data used across various pension plan management systems (e.g., payroll system, pension calculations, financial transactions, document management, telephony).
- Collaborate with solution architects, functional leads, and the development team to create and review new solutions.
- Define testing scope and criteria and work closely with the quality assurance team during execution.
- Contribute to the creation or redesign of reports and communications that support processes and procedures.
- Provide ongoing follow-up with stakeholders regarding implemented changes.
Preferred Qualifications
-
No preferred qualifications provided.