Bilingual Customer Service Rep
Company | Primerica |
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Location | Duluth, GA, USA |
Salary | $35000 – $37000 |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Ability to successfully complete Life Technical training including classroom exam and phone assessment
- Excellent verbal and written communication skills in Spanish and English
- Ability to organize and present facts in a clear and concise manner in both speech and correspondence
- Ownership mentality
- Good voice quality (clarity, tone, etc.)
- Reading comprehension
- Attention to detail
- Decision-making
- Confidentiality
- Problem Solving
- Excellent verbal communications
- Excellent written communication
- Reasoning
- Applied knowledge
Responsibilities
- Answers telephone inquiries from clients and agents in Spanish and English
- Protects the company’s authority to do business by complying with legal and ethical standards, policies and procedures.
Preferred Qualifications
- Previous customer service experience preferred