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Bilingual Customer Service Rep

Bilingual Customer Service Rep

CompanyPrimerica
LocationDuluth, GA, USA
Salary$35000 – $37000
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Ability to successfully complete Life Technical training including classroom exam and phone assessment
  • Excellent verbal and written communication skills in Spanish and English
  • Ability to organize and present facts in a clear and concise manner in both speech and correspondence
  • Ownership mentality
  • Good voice quality (clarity, tone, etc.)
  • Reading comprehension
  • Attention to detail
  • Decision-making
  • Confidentiality
  • Problem Solving
  • Excellent verbal communications
  • Excellent written communication
  • Reasoning
  • Applied knowledge

Responsibilities

  • Answers telephone inquiries from clients and agents in Spanish and English
  • Protects the company’s authority to do business by complying with legal and ethical standards, policies and procedures.

Preferred Qualifications

  • Previous customer service experience preferred