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BIA Customer Service Agent – Personal lines

BIA Customer Service Agent – Personal lines

CompanyArbella
LocationFairfield, CT, USA, CT, USA, Agawam, MA, USA, Simsbury, CT, USA, Ellington, CT, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Connecticut Property and Casualty license is required
  • Experience with Personal lines of Insurance
  • Customer Service skills are a must
  • Some Sales skills are a must
  • Excellent interpersonal, oral and written communication skills

Responsibilities

  • Act as the agency representative to clients, fellow professionals, the public, and the general business community
  • Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies
  • Identify risk exposures, qualifying potential prospects
  • Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders
  • Act as the first line of contact in the reporting and assignment of claim information for designated policyholders
  • Resolve general customer inquiries

Preferred Qualifications

  • Experience within the Personal Lines insurance industry is a plus
  • Self-starter who can work independently as well as being a team player