Bi-Lingual Licensed ACA Telesales Representative
| Company | Keystone Advisors |
|---|---|
| Location | Houston, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- High School Diploma
- Active Group 1- Life and Health Insurance Licenses
- Maintain CE to ensure active license status
- Clear a State required background check to obtain and maintain license
- Strong knowledge in CRM systems and Microsoft suite products. Required a college degree or equivalent work experience
- 3+ years’ experience in customer service, sales and or healthcare related industry
- Clear an employer background check
- High sales conversion rates
- Needs to be bilingual Spanish/Vietnamese
Responsibilities
- Answer inbound sales calls from customers interested in learning about our products and services
- Outbound Calls to prospective clients and leads.
- Discussing and assisting customer needs and matching the most suitable plan and promotion
- Promoting company products on each call
- Handling calls professionally, meeting company regulatory and compliance standards
- Accurately documenting interaction details
- Meeting key performance indicators (sales calls, sales process, call quality, and product selection)
- Staying educated on corporate initiatives, market changes, and process changes
- Other duties as assigned
Preferred Qualifications
- Self-motivated; upbeat attitude with high energy level
- Excellent customer service skills
- Excellent verbal, written communication, and interpersonal skills
- Empathy and patience
- Ability to multi-task
- Passion to succeed, with a competitive spirit
- Bilingual mandatory