Benefits Program Manager

8+ years of experience in benefit program management
Direct experience managing 401(k) plans, including compliance, daily operations, and partnering with internal governance committees
Experience with Workday, specifically Benefits and Absence Management modules
Demonstrated project management experience with the ability to deliver in a fast-paced environment
Experience supporting Open Enrollment and vendor management
Familiarity with payroll processes and integrations related to benefits administration
Proven ability to analyze, document, and improve benefit-related processes and systems

Provide program management and oversight for our benefit, time off, and retirement programs, in addition to other employee benefit and well-being programs
Lead all aspects of Open Enrollment activities, including Workday preparation and testing
Manage vendor partners to ensure vendor performance aligns with company expectations and that programs meet performance targets
Work collaboratively with Benefits team members to provide seamless program management and timely employee support
Plan and implement effective employee communications for benefits and wellness programs; serve as liaison with internal communications to ensure alignment
Partner with People Technology, Payroll, and vendors to ensure data accuracy; identify areas for improved automation and collaborate to implement solutions
Liaise with People team members to optimize employee support and increase front-line knowledge of benefits

Ability to manage benefit programs independently with limited oversight
Strong organizational skills with a consistent ability to drive initiatives to completion
High attention to detail and accuracy
Excellent customer service skills with a focus on the employee experience
Self-starter who collaborates effectively across teams
Positive, solution-oriented approach with a strong sense of ownership