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Benefits Program Manager
| Company | Uber |
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| Location | San Francisco, CA, USA |
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| Salary | $93500 – $103750 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3+ years of professional benefits operation or benefits consulting experience
Responsibilities
- Work with members of the Global Benefits team to review payroll files and ensure accurate deductions are taken for international and domestic benefits offerings
- Identify pain points in benefit operations. Remediate issues by either creating and maintaining operations tools (e.g., standard operating procedures) or working with product/engineering teams to correct
- Audit and track benefit eligibility reporting and reconciliation including compliance related processes and reviewing our vendor reports to ensure accuracy
- Triage escalated employee cases and support requests
- Help with program management, such as ad-hoc requests from various internal stakeholders
Preferred Qualifications
- Experience working in Benefits operations, US preferred
- Benefits administration system experience (you know how to configure, test and send data with Benefits vendors’ systems)
- Experience working with HR enterprise technology solutions, WorkDay and/or Oracle experience is a plus
- Prioritization experience supporting multiple work streams and processes in high-growth environments
- Exposure to supporting a broad, diverse employee population
- Ability to work well under pressure, with proven time management skills and the ability to prioritize in a multifaceted environment and coordinate complex information
- Forward-thinking, detailed-oriented and personable
- Excellent written, verbal, and presentation skills.
- Self-driven. You have superior organizational skills, integrity and great follow through on tasks
- Willingness to learn and support the broader team, have a roll-up-your-sleeves attitude
- Darwin experience a plus
