Benefits Lead

Benefits Lead

Requirements

• Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes’ commuting distance of the office.
• Bachelor’s degree preferred.
• 3–5 years of experience in Human Resources, with at least 1–2 years in a benefits-focused role.
• Experience managing leave of absence processes and communicating with employees with care and clarity.
• Strong understanding of core benefits programs and related regulations (HIPAA, COBRA, ACA, FMLA, ADA).
• Experience conducting audits and partnering with payroll to ensure accurate benefits deductions.
• Strong communication and organizational skills with a focus on employee experience.
• High attention to detail and the ability to juggle multiple priorities in a fast-paced environment.
• Experience using HRIS and benefits platforms (e.g., UKG, BSwift, Sequoia) preferred.

Responsibilities

• Serve as the main point of contact for all benefits-related inquiries from employees, including health, dental, vision, HSA/FSA, 401(k), and wellness offerings.
• Manage all types of employee leaves of absence (FMLA, parental, medical, personal, etc.) from intake through return-to-work, ensuring compliance and a supportive experience.
• Administer benefits enrollment, life event changes, and offboarding processes in UKG and BSwift, ensuring timely and accurate updates.
• Support open enrollment planning and execution, including systems setup, employee communications, and vendor coordination.
• Maintain strong relationships with vendors and brokers (e.g., Sequoia, Fidelity) to ensure high-quality service and troubleshoot employee issues.
• Conduct regular audits of benefits data and partner with Payroll to ensure accurate deductions and data integrity.
• Ensure compliance with relevant federal and state regulations (e.g., ACA, COBRA, HIPAA, FMLA).
• Lead benefits orientation for new hires and ensure a seamless onboarding experience.
• Maintain and update internal benefits documentation and support knowledge sharing via internal tools like Confluence.
• Identify opportunities for process improvements and contribute to scaling benefits programs that meet the evolving needs of our growing team.
• Support compliance documentation and assist with annual audits and filings (e.g., ACA, Form 5500, 401k audit).

Preferred Qualifications

• Experience using HRIS and benefits platforms (e.g., UKG, BSwift, Sequoia) preferred.