Ben Admin – Director of Product
| Company | Wex |
|---|---|
| Location | Boston, MA, USA, Washington, DC, USA, Oakland, CA, USA, Dallas, TX, USA, Chicago, IL, USA, Portland, ME, USA |
| Salary | $177000 – $235000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- 12+ years of Product Manager experience in environments that embrace customer-driven innovation, rapid experimentation, data-driven decisions, and results-orientation, with a focus on platform products.
- Strong technical acumen, with an ability to understand how data, technology, and common capabilities can enable your strategy and vision for platform products.
- Strong financial acumen, analytical, and problem-solving skills.
- Ability to partner well cross-functionally, especially with engineering and marketing and risk.
- Strong communication skills, both written and verbal, as well as the ability to influence key stakeholders.
- Undergraduate degree required, advanced degree is a plus.
Responsibilities
- Lead, inspire, and empower a team of talented product managers to define innovative experiences that delight our customers and win in the market for the Benefits Platform.
- Work closely with cross-functional leaders to define the vision, strategy, and multi-quarter roadmap for the Benefits Platform to inspire and align key stakeholders and customers, leveraging a deep understanding of customer needs, the external market, technology, and competitors.
- Deliver an awesome end-to-end customer experience for the Benefits Platform, using qualitative and quantitative data to identify areas to improve and rapidly iterate.
- Leverage strong business acumen and partnership across WEX to define how we go to market and serve our customers for the Benefits Platform, including business model innovation, pricing, first use, cross-sell, and support.
- Encourage a culture of experimentation, learning, and a growth mindset – creating an environment where teams are redefining what’s possible and challenging the status quo for the Benefits Platform.
- Lead product prioritization processes across the organization for the Benefits Platform and role model making hard tradeoffs to ensure we deliver products that solve the biggest customer problem, strong market position, and generate durable business benefits (revenues, adoption, retention, etc.).
- Creates a culture of transparency, trust, and ‘challenge and commit’ with teams you manage and partners for the Benefits Platform.
- Coach and inspire a team, providing them with actionable and timely feedback to help them grow and deliver great work for the Benefits Platform.
Preferred Qualifications
- Experience building global-ready or international offerings for platform products is a plus.