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Behavioral Health/EAP Consultant II
| Company | Elevance Health |
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| Location | New York, NY, USA |
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| Salary | $99600 – $119520 |
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| Type | Full-Time |
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| Degrees | Master’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Requires minimum of 5 years of direct mental health counseling and/or substance use experience.
- Requires master’s degree and current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC.
Responsibilities
- Participate as part of the Wellbeing Support Clinician (WSC) department by responding to initial customer contacts and request for services; receives client requests, assesses situation, determines appropriate course of action.
- Provides telephonic, video, and on-site support for crisis intervention, assessment, short-term problem resolution and referral to appropriate provider(s).
- Manages Critical Incident Stress Debriefing requests.
- Applies specialized knowledge in substance use, intimate partner violence (domestic abuse), grief counseling, workplace problems, and management consultation.
- Provides consultation and crisis management in partnership with managers, Security, Human Resources, and other leadership of the contracted organization.
- Adheres to state and federal licensing laws and regulations such as duty to warn, mandatory reporting, record maintenance, retention, and release.
- Remains abreast of relevant mental health, EAP, regulatory, and legislative developments, and laws impacting workplace and employees.
- Promotes EAP and clinical services support; acts as an ambassador for mental health initiatives at the designated site location through promotional activities and relationship building with key site contacts.
- Provides training presentations for various topics related to mental health, reduction in force, and promotional topics for the program.
- Collaborates with Director, Account Manager, and Team Lead on contract related concerns.
Preferred Qualifications
- Working knowledge of virtual platforms and expert use of MS PowerPoint.
- Proficient in professional written business communications.
- Knowledge of, and prior work in, Employee Assistance Program environment is preferred.
- CEAP preferred.
- Proficient with MS Outlook, Word, Excel, PowerPoint, Teams, or similar systems and health records.
- If not already possessing a NY and NJ license for counseling, obtain such a license within one year of hire.
