Banquet Manager

Banquet Manager

Requirements

• 2 years supervisory experience in banquet operations
• High school diploma or equivalent
• ServSafe and TIPS Certification completed at time employment begins
• Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams

Responsibilities

• Supervise Associates to include developing positive working relationships, providing training and educational support, assisting in the recruitment process, and ensuring that Associates are meeting guest needs
• Manage the department by assisting Associates to understand and comply with employment practices, recommending employment decisions, supporting performance management, and implementing corrective action
• Create a best-in-class guest experience, measured by brand specific service measurement scores, while engaging with guests, maintaining quality products, adhering to health code requirements, and enforcing cleanliness standards
• Coordinate activities with the sales and other departments to include the culinary staff to ensure that services are provided in an efficient and timely manner
• Ensure financial goals of the department and the hotel are being met by managing labor costs, supplies and equipment
• Determine and recommend revenue-driving initiatives in partnership with other departments and within banquets
• Audit banquet checks to ensure that all services rendered are properly invoiced in a timely manner
• Perform or assist with cleaning duties while ensuring cleanliness of all meeting spaces as required by brand guidance and Atrium Cleanliness Assured standards
• Contribute to the creation and implementation of new menus
• Maintain records and daily reports of operations keeping hotel management updated regarding department performance
• Demonstrate an understanding of hotel emergency procedures to include fire, life, and safety
• Any and all other work as required to complete the primary purpose of the position

Preferred Qualifications

• Hospitality experience
• Associates degree or higher in hospitality, business, or a related field
• Workday