Banquet Captain

Banquet Captain

Requirements

• Ability to select, train, evaluate, lead, motivate, and coach all employees in the Hotel’s Banquet Department
• Ability to handle complaints, concerns or special requests for guests, clients, and group contacts
• Knowledge of wine and spirits in an elegantly appointed environment
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct

Responsibilities

• Coordinate set-up requirements for hotel and off-site functions according to the banquet event order
• Communicate directly with group contacts, Catering Managers, and Conference Services Managers
• Ensure quality and timeliness of all food items
• Attend regular operational meetings to ensure effective coordination and cooperation between departments
• Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed
• Work harmoniously and professionally with co-workers and supervisors

Preferred Qualifications

• Previous supervisory or management experience in a luxury, fast-paced environment