Bankruptcy Production Specialist II

Bankruptcy Production Specialist II

Requirements

• High School diploma or equivalent
• 12 months of bankruptcy or financial experience and/or…
• Mastery of all skills expected at the Bankruptcy Production Specialist I role
• Strong communications and analytical skills
• Ability to learn and understanding bankruptcy procedures
• Exceptional when participating in a team environment
• Good verbal and written communication skills

Responsibilities

• Responsible for processing bankruptcy information from the U.S. Bankruptcy Courts, Clients, Attorneys, and/or Trustees.
• Review and process accounts/cases through reports or queues in Workflow systems.
• Conduct research when needed or upon the direction of Management and/or Bankruptcy Officers.
• Thoroughly notate case and account statuses systematically to ensure all internal parties understand case dispositions.
• Understand the importance of risk mitigation practices and follow all internal guidelines to ensure the bankruptcy laws are adhered to.
• Ensure Proofs of Claim are filed accurately and timely.
• Prepare reaffirmation agreements as appropriate.
• Process daily mail and work critical event reports that are applicable to Truist accounts.
• Research loan documentation issues, loan balances, payments, charges and customer liability on all loan systems.
• Take inbound calls from clients, attorneys, trustees, and other internal departments. Appropriately and accurately take calls and interpret client/third party needs.
• Complete tasks adhering to internal and bankruptcy guidelines.
• Communicate clearly and thoroughly with all parties.
• Exhibit mastery of Bankruptcy Production Specialist I role.

Preferred Qualifications

• Associate’s paralegal degree or two years of legal secretarial or bankruptcy paralegal training
• Prior experience working in a banking or corporate office environment