AV Systems Engineer
| Company | Visa |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelors degree, OR 3+ years of relevant work experience
- Has customer service first approach with a positive, can-do attitude
- Proven track record in planning and delivering AV solutions in a fast-paced, pressured environment
Responsibilities
- Use your expertise to get into the technical weeds and do what it takes to get the job done
- Design and commission innovative AV solutions for boardrooms, lobbies, innovation centers, conference rooms, event spaces, training rooms, collaborative spaces, video walls, digital signage, etc.
- Drive AV scopes and partner with stakeholders, general contractors, IT teams, facilities, vendors, etc. and ensure office build and refresh projects are completed according to design specifications
- Provide stellar customer service and consult with internal clients to discuss, plan, and ensure their AV requirements for their meetings and events are properly supported
- Manage IT engineering support tickets and troubleshoot and resolve complex A/V issues in a timely manner
- Monitor AV equipment, aid in conference room sweeps, and perform preventative maintenance
- Perform proof-of-concept (POC) tests and validation on new and emerging A/V technologies
- Create, update, and archive all documentation and wikis
- Contribute to updating AV standards and practices
- Train and mentor other team members
Preferred Qualifications
- 2 or more years of work experience
- CTS, CTS-I, CTS-D, AVN, MS-700, CCNA Certification
- Experience with Logitech, Poly, Neat
- Experience deploying and supporting Microsoft Teams Rooms, Zoom Rooms
- Experience handling TMS, CUCM, RPRM, Audiocodes
- Experience with video wall tech stack, Planar, Nanolumens, LG, Megapixel, Analog Way, BrightSign
- Experience with QSC, Biamp
- Experience with Appspace
- Experience using ticketing systems like ServiceNow or JIRA
- Experience in using webcast platforms such as VBrick and Microsoft Teams Live Events
- AutoCAD, Bluebeam, Visio
- Experience in audio DSP programming and Dante network
- Experience with Crestron and Extron matrix switchers
- Knowledge of networking, firewalls, proxy, NDI, NVX, HLS, RTMP